Our Privacy Principles

At Dailey’s, we value your privacy and are committed to protecting your personal information. We believe your data should be handled responsibly, securely, and transparently.

Our privacy principles are simple:

We will always handle your personal data in accordance with applicable privacy and data protection laws.
We will always be transparent about how your information is collected, used, and stored.
We will provide you with the option to stop receiving promotional or marketing communications at any time.
We will take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
We will respond to your privacy-related questions or requests as promptly as possible.

Privacy Policy

At Dailey’s, we are committed to safeguarding your privacy and protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile services, delivery services, customer support, and other related platforms (“Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

Dailey’s is a local online shopping and delivery platform established in 2026 and currently serving customers in Keningau.

2. What Personal Data We Collect

We may collect the following information when you use our Services:

Full name
Phone number
Email address
Delivery address
Payment information
Purchase history
Account login information
Feedback, enquiries, or customer support messages

We may also collect limited technical information such as device type, browser type, and website usage data to improve our Services.

3. How We Use Your Information

We use your personal data for purposes including:

Processing and delivering your orders
Managing your account
Providing customer support
Sending order updates and notifications
Improving our products and services
Offering promotions, discounts, or membership benefits
Preventing fraud or unauthorized activities
Complying with legal obligations

4. Marketing Communications

We may send promotional messages, special offers, or updates about Dailey’s services.

You may unsubscribe or opt out of marketing communications at any time by contacting us or using the unsubscribe option provided in our messages.

5. Sharing of Personal Data

Dailey’s does not sell your personal information to third parties.

We may share your information only when necessary with:

Delivery and logistics partners
Payment service providers
Technology or system service providers
Government or regulatory authorities when required by law

All third parties are expected to handle your data responsibly and securely.

6. Data Security

We take reasonable steps to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, while we strive to protect your data, no online platform or electronic storage method can guarantee absolute security.

7. Data Retention

We will retain your personal data only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our policies.

8. Your Rights

You may request to:

Access your personal data
Correct inaccurate information
Update your account details
Withdraw consent for marketing communications
Request deletion of your account or personal data, subject to applicable legal requirements

9. Children’s Privacy

Dailey’s Services are not intended for children under the age of 18 without parental or guardian supervision.

10. Changes to This Privacy Policy

Dailey’s may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us through email daileyshotline@gmail.com or WhatsApp 6013-5971688.